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Business Ethics Statement

Our Business Ethics Statement guides commercial and industry partners, and vendors on how to work with us.

 

Anti-Bribery and Anti-Corruption
Vista Health does not tolerate any form of corruption within our company and third-party partners, and we adhere to all applicable international laws and regulations that forbid bribery. All employees from Vista Health and third-party partners may never offer, attempt to offer, authorise or promise a bribe to any individual for the purpose of obtaining or retaining business or securing an unfair or improper advantage for Vista Health.

A bribe may include giving or accepting anything of value, including gifts, cash or favours. It is essential to prevent any such violation, deliberate or otherwise, and Vista Health pledges to conduct due diligence to assess potential risks in transactions with any of our business partners. No Vista Health or third-party partner employee may attempt to circumvent these rules by working with another third party to engage in prohibited activities on our behalf. If you have any questions about whether a payment or other business transaction violates an anti-bribery or anti-corruption law, contact our senior management.

The effects of bribery and corruption are corrosive to the environment in which we do business. Vista Health is committed to improving the lives of patients and to helping to build an equitable and fair healthcare environment. Corruption may threaten these objectives by influencing healthcare providers or healthcare systems to the detriment of patients.

All Vista Health and third-party partner employees should be wary of giving or receiving gifts. We understand that gift giving and entertainment is a complex area, and we encourage each Vista Health and third-party partner employee to be vigilant about receiving gifts or entertainment that could be seen to influence our work. Vista Health carefully monitors all expenses, including third-party partners expenses related to a project to ensure no gift or entertainment imparts undue influence on our stakeholders. As a rule of thumb, we encourage Vista Health and third-party partner employees not to accept gifts or entertainment from any other third-party. If a gift is accepted, however, we encourage Vista Health and third-party partner employees to promptly report the occurrence to management.

 

Freedom of Association and Trade Union / Political Participation
Vista Health upholds all employees and third-party partners employees’ rights to freedom of association as well as to hold political beliefs or participate in political events. We do not interfere with any employee’s or third-party partner employee’s decision to associate with external bodies and we recognise that all workers are free to form and/or join a trade union of their choice. Vista Health has put in place non-discriminatory policies and procedures with respect to trade union organisation, union membership and activity in such areas as applications for employment and decisions on advancement, dismissal or transfer, and these rights must be respected by third-party partners.

 

Supply Chain Interactions
Vista Health routinely engages with a number of external stakeholders, including pharmaceutical companies, technology providers, clinical professionals, public health bodies and patient associations. All interactions with external stakeholders must be professional and focused on maintaining a proper working relationship. Employees and third-party partners can only work with additional suppliers if given express authority to do so. All engagement with additional suppliers must be underpinned by relevant documentation such as a supplier’s agreement or non-disclosure agreement. We expect our third-party partners to take their responsibilities extremely seriously, and at no point is it permissible to disclose confidential data, analysis, strategy or related assets across a supply chain without prior permission.

 

Social and Environmental Responsibility
Social responsibility
As a healthcare consulting company, Vista Health is deeply committed to social responsibility, recognising that our work and decisions have far-reaching implications. This commitment includes supporting initiatives that address health disparities, and delivering services that promote equitable access to healthcare services and advance the well-being of patients. Our dedication is further exemplified through our non-profit arm, EquiHealth, which serves as a platform to represent patient voices. It involves engaging in healthcare research, advocating for and developing public health policies, gathering and sharing critical intelligence, and facilitating communication and collaboration among healthcare stakeholders.

Environmental protection
Vista Health shall look to:

  1. Adopt energy-efficient technologies and practices to reduce the carbon footprints of data centres and IT operations.
  2. Implement recycling and waste reduction programmes to minimise environmental impact.
  3. Partner with sustainability-focused organisations and suppliers to promote eco-friendly practices throughout the supply chain.

 

Integrity and Transparency in Governance and Decision-making
Vista Health has gained a reputation for upholding integrity and trustworthiness by making honest and objective business decisions. Guided by integrity and transparency, Vista Health has a zero-tolerance policy for anti-bribery and corruption.

Vista Health shall follow local data privacy regulations strictly and do everything possible to ensure that no personal information is disclosed. Local regulations govern the way Vista Health can collect, use, distribute, and secure any personal information we create, receive, maintain or transmit. The definition of ‘personal information’ varies across countries, but it generally refers to any piece of information that relates to a living, identifiable human being such as people’s names, contact details, financial health, purchase records, etc.

Vista Health shall:

  • Protect any personal information that can be accessed in line with our data protection guidelines
  • Protect access to any personal data that we host as a third party with the highest level of security; No attempt should be made to access this data if you are not authorised
  • Accord with any stipulations placed upon them by an external contract or agreement
  • Not disclose any personal information without prior authority
  • Alert the IT team to any personal data breach as soon as possible

Encrypt any document that may contain personal information when appropriate

 

Trade controls
Vista Health routinely engages with many external stakeholders, including pharmaceutical companies, medical device companies, technology providers, clinical professionals, public health bodies and patient associations. All interactions with external stakeholders shall be professional and focused on maintaining a proper working relationship.

 

Contact Us
If you have any questions or suggestions regarding this Business Ethics Statement, please contact us immediately via the “Contact Us” form listed in our contact information.