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Our Focus Areas

Providers

For healthcare providers, Vista Health facilitates the transition to a model where patient well-being, service quality, and efficiency are the hallmarks of success, thereby fostering resilient health systems that reward sustainable, high-quality care. We deliver solutions across both emerging and established markets, supporting public and private healthcare systems in addressing each focus area.

  • Our services equip providers to make informed decisions and improve services to better meet the needs of patients and improve overall health outcomes
  • We offer comprehensive insights into the patient journey, empowering providers to deliver personalised care, identify areas for improvement, and enhance patient satisfaction
  • We specialise in developing innovative e-learning solutions tailored to the needs of patients and doctors, where, through varied and animated design approaches, highly interactive modules, and gamification integration, our e-learning platforms afford convenient access to educational resources, enabling continuous learning and ongoing professional development

In our projects, we:

Deliver value to the ecosystem

Outcomes aligned with cost through new payment models and digitally enabled care delivery

Case Study

NHS Online Virtual Blueprint (United Kingdom)
Co-designed a new national virtual provider for the NHS Online in England

Enable advancement through digitalisation

Integrated, interoperable data systems to unlock insights and enable clinical decision-making

Case Study

Digital Transformation for a care network (Philippines)
Project conducted by the Vista Health team for their respective former organizations; more details available upon request

Defined digital strategy and delivered transformation, including supporting development of a Digital Front Door and process standardisation (clinical and non-clinical) to enable interoperability

Optimise operational performance

Redesigned and improved care pathways based on market insights or performance data

Case Study

Patient Journey and Experience Improvement (Singapore, Malaysia)

Supported the identification of strategic and operational initiatives to address leverage points in the patient experience (e.g., unmet needs, leakage points) with detailed patient journey mapping and planning workshops

Reimagine care model

Large-scale transformation through public-private models or preventive care strategies

Case Study

Community Care Reform (United Kingdom)
Project conducted by the Vista Health team for their respective former organizations; more details available upon request

Supported the development of new integrated models of care in four NHS Integrated Care Systems, including community-first urgent frailty service, community MSK/orthopedics, and proactive support for patients with potential heart failure

Focused Solutions for Providers

Physician Journey Mapping

Vista Health elevates insights delivered through the integration of validated behavioural science frameworks and leverages advances in technology to deliver media-rich, interactive journey maps, bringing stakeholders’ experiences to life.

Education, Learning and Development

Whether it is enhancing commercial excellence, improving product knowledge, or educating patients and physicians about therapeutic areas and treatments, Vista Health’s bespoke approach to customised curricula can ensure that each learning experience is tailored to meet user needs while adhering to industry standards and regulatory requirements.

Expert Interviews and Consensus Generation

Vista Health has deep expertise in qualitative and quantitative evidence generation and has developed a proprietary platform specifically for Advisory Boards and Delphi Panels that is designed to offer a seamless, convenient and intuitive user experience.

Registries

Vista Health’s proprietary registry platform is designed to support various aspects of a registry study, including site training, data entry, data visualisation, data quality assurance and site communication, and can be deployed for several uses, such as maintaining national disease registries or treatment inventories and running clinical studies, post-marketing surveillance and decentralised trials.